Deploy an AI employee that handles customers 24/7 on your website, WhatsApp, and app. Sub-1s responses. 5-minute setup. No code needed.
One AI platform — web, WhatsApp, and app — all in sync, all the time.
Your AI never sleeps. While competitors miss customers at midnight, yours is handled — booking, selling, tracking, supporting around the clock.
Customers send a photo — VELYONE Vision AI identifies it and matches products from your catalogue in under 150ms, on web and WhatsApp.
The same AI brain runs across all channels simultaneously. One context, one conversation history, seamless customer experience everywhere.
Customers book, reschedule, and cancel through natural conversation — no forms, no friction, no staff required, 24/7.
Every conversation tracked, every conversion measured. Surface your AI's top performers and drop-off points in real time.
SOC-2 compliant. TLS 1.3 in transit, AES-256 at rest. Your customer data never trains our models and is never sold to anyone.
Communicate with customers in their preferred language. VELYONE supports 50+ languages fluently, breaking down language barriers instantly.
Respond to customer inquiries in under 1 second. No more waiting, no more frustration — just immediate, accurate assistance around the clock.
See both your website chat and WhatsApp AI working simultaneously — live, with real responses.
VELYONE's dashboard surfaces conversation trends, conversion rates, and drop-off points — so you always know your AI's exact impact.
Every message, every handoff, every sale logged and visualised in real time.
No hidden fees. Start with a 3-day free trial on Basic — see real results before spending a penny.
Cancel anytime · No contracts
Cancel anytime · No contracts
Meta API billed separately by Meta
See exactly why hundreds of brands are switching to AI-first customer support.
| Capability | VELYONE AI | Basic Chatbots | Human Team |
|---|---|---|---|
| Setup Time | 5 minutes · no code | Days to weeks | Weeks to months |
| Channel Coverage | Web + WhatsApp + App | Web only | Email / phone |
| Response Time | <1 second, always | Varies, rule-bound | Hours / business hours |
| 24/7 Availability | ✓ Never offline | ✓ Basic | ✗ Limited hours |
| Natural Language | ✓ Full NLU + context | Fixed rules only | ✓ Yes |
| Image Scanning | ✓ Products + Receipts | ✗ Not available | Manual search |
| WhatsApp Native | ✓ Official Meta API | ✗ Not available | Manual + extra cost |
| Voice AI | ✓ Enterprise plan | ✗ | Expensive IVR |
| Order Tracking | ✓ Instant, accurate | Delayed / manual | Delayed |
| Appointment Booking | ✓ Conversational AI | ✗ | Manual only |
| Analytics Dashboard | ✓ Real-time | Basic logs | ✗ |
| Learns Your Business | ✓ Auto-scans website | ✗ Pre-programmed | ✓ Over time |
| Monthly Cost | From $99/mo | $300–800/mo | $3,000+/mo |
| Refund Policy | ✓ 7-Day Guarantee | No refunds | N/A |
| Security | SOC-2 · TLS 1.3 · AES-256 | Standard SSL | Varies |
Add VELYONE to any website in under 5 minutes. Works with every platform — no developers needed.
Receive your unique integration key by email within 30 seconds of registering.
Copy the one-line script tag. One click — no editing or configuration needed.
Paste before your </body> tag. Works on every CMS and custom site.
Your AI handles customers 24/7 automatically from the moment you paste.
Everything you need to know before getting started.
The free 3-day trial is available exclusively for Velocity Basic. Once you experience the results, you can upgrade to Velocity Pro for WhatsApp integration. Pro and Enterprise plans do not include a trial period, but you are covered by our 7-day money-back guarantee on your first payment.
After registering, you receive your unique integration key by email within 30 seconds. Paste one script tag before </body> on your website and your AI is live instantly. The entire process takes under 5 minutes. A dedicated AI setup guide is included with every plan.
No coding skills are required. Setup is a single copy-paste of one script tag. For WordPress, Shopify, Webflow, Wix, and Squarespace we provide platform-specific guides. Every plan includes a step-by-step AI setup guide that takes you from purchase to go-live with no developer needed.
Yes — this is one of VELYONE's core capabilities. When a customer uploads any product photo, VELYONE Vision AI identifies and matches it against your product catalogue in under 150ms. Customers can also send receipt images to instantly retrieve their order information. This works on both your website and WhatsApp simultaneously.
Website — A chat widget on your website that visitors can use instantly. WhatsApp — Your AI answers on your WhatsApp Business number (Pro and Enterprise plans). App — A mobile SDK that embeds the same AI inside your own mobile application. All three channels share the same AI brain, knowledge base, and conversation context.
WhatsApp Business API is owned and operated by Meta (Facebook). On the Enterprise plan, Meta charges businesses directly for high-volume WhatsApp message usage beyond a certain threshold. VELYONE handles the AI, infrastructure, and integration — Meta bills you for the WhatsApp channel on Enterprise. The Pro plan includes 3,000 conversations per month in your VELYONE subscription.
You receive a notification when you reach 80% of your plan's limit. If you exceed the limit, the AI continues working normally and you are prompted to upgrade. Your customers are never left without a response. Enterprise plan users have no message cap for website AI. Additional WhatsApp messages on Pro can be purchased at a per-message rate.
We offer a 7-day money-back guarantee for all new customers. To be eligible, your account must have processed fewer than 1,000 messages during the period. Email support@velyone.com within 7 days of your first payment to request a refund. Meta API fees are non-refundable as they are billed directly by Meta.
Yes — when you register and log into your dashboard, you will find a built-in AI Setup Assistant that guides you through every step of connecting your website. It walks you through copying your integration code, pasting it into your platform (WordPress, Shopify, Webflow, Wix, Squarespace, or any HTML site), and verifying that your AI is live. The assistant answers your questions in real time and is available 24/7 inside your dashboard from day one.
Yes — cancel anytime from your dashboard with no penalties or lock-in contracts. You retain full access until the end of your current billing period. We never charge cancellation fees.
Basic chatbots follow rigid decision trees — they only answer questions you pre-program. VELYONE is a full neural AI agent that understands natural language, remembers conversation context, processes images, books appointments, tracks orders, and handles unlimited conversation flows without any pre-programming. It also auto-learns from your website when you connect it.
Absolutely. We are SOC-2 compliant with TLS 1.3 encryption for all data in transit and AES-256 encryption at rest. Your customer data is never shared with third parties, never used to train general AI models, and you retain full ownership at all times.
Join hundreds of businesses using VELYONE to handle customers 24/7. Start your free trial today.
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VELYONE collects only the data necessary to provide our AI chatbot services. This includes chat transcripts, user interactions, and basic analytics data.
All data is encrypted using TLS 1.3 in transit and AES-256 at rest. We are SOC-2 compliant and undergo regular security audits.
We use your data solely to provide better service to your business. We never sell or share your data with third parties without explicit consent. Your AI model is never used to train general AI systems.
Chat data is retained for 90 days for service improvement purposes, then automatically deleted unless you request longer retention.
We use our infrastructure (secure servers), database, global CDN, payment processor, email system, and Meta (WhatsApp API). Each processes data under their own privacy policies.
You have the right to access, export, or delete your data at any time. Contact us at support@velyone.com to exercise these rights.
By using VELYONE, you agree to these terms. VELYONE provides an AI-powered customer communication platform for businesses on a subscription basis.
You agree not to use VELYONE for spam, illegal activities, or activities that violate applicable laws or Meta's WhatsApp Business Policy. You are responsible for the content your AI agent sends to your customers.
We guarantee 99.9% uptime. Scheduled maintenance will be announced 48 hours in advance. Service credits are provided for any downtime exceeding our SLA.
Subscriptions are billed monthly in advance. The Basic plan includes a 3-day free trial. All prices are in USD. WhatsApp API usage on Enterprise is billed separately by Meta.
Either party may terminate this agreement at any time. Upon cancellation, you will retain access until the end of your current billing period. To cancel or for any queries, contact us at support@velyone.com.
VELYONE is provided as-is. We are not liable for any damages arising from use of the service, AI responses, or WhatsApp account actions by Meta.
We offer a 7-day money-back guarantee for all new customers. If you're not satisfied with VELYONE, you can request a refund within 7 days of your initial purchase.
To be eligible for a refund, your account must have processed fewer than 1,000 messages during the period. This policy ensures fair usage and prevents abuse of our refund system. Email support@velyone.com within 7 days of your first payment.
The 3-day free trial means you are not charged during the trial period. If you cancel during the trial, you are charged nothing. No minimum messages restriction applies to trial cancellations.
Meta WhatsApp API fees are billed directly by Meta and are non-refundable through VELYONE. Refunds are not available after the 7-day window.
Email us at support@velyone.com
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